Beadnall Copley Ltd & Beadnall Copley Lettings Ltd T/A Beadnall Copley Estate & Letting Agents
In this policy all references to ‘we’ means Beadnall Copley Estate & Letting Agents. Beadnall Copley is the trading name of Beadnall Copley Ltd (operating in residential sales) and Beadnall Copley Lettings Ltd (operating in the letting and management of property)
- In this policy when we refer to ‘your information’ we mean personal information about you and your connection to Beadnall Copley as a vendor or potential vendor, applicant or potential applicant, which we may collect, use, share, store or process but which will not be passed on to any third party without your prior permission being granted. Third party examples are professional photographers and energy performance inspectors who would require your details as part of the arrangements to market your property. This includes information we get from you when you contact us to discuss your property sale or property buying requirements through any type of communication – verbal, written or electronic – including through letters, telephone calls, emails, visits to any of our showroom/offices, websites (for instance through Beadnall Copley or Rightmove websites), registrations and promotions.
- We may collect, use, share, store and otherwise process your information to:
a) Check that you are eligible to purchase property
b) Check your, your partners’, your Directors’ identity and business status
c) Manage your property marketing and sale progression, including processing any payments you make to us in relation to that
d) Make sure that the records we hold for you are as accurate as possible
e) Develop and improve our services to you
f) Respond to any questions you ask or complaints you make, and
g) Protect our interests including finding you and recovering any debts you owe, checking details we hold about you and processing and collecting charges.
- We will keep your information private and confidential, but we may share it as follows:
a) With The Property Ombudsman to meet our duties as a member of The Ombudsman.
b) With other authorities as required such as the National Crime Agency and Police, if we have a duty to do so or if the law or public interest allows us to do so.
c) With anyone we transfer information or our rights and duties under this agreement.
d) In line with any permission you have given us.
Should you have any queries about this policy or wish to be removed from our register at any time, please forward an email request to your local Beadnall Copley branch office: